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Month: October 2017

Aren’t All Businesses Now Customer-Centric?

The impact of digital on organisations has been well documented over the years. Some would argue that the answer to the question “What is digital?” is customer-centricity, and that everything that an organisation does is about serving the customer. How then can some organisations still be getting it so wrong?

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Key Takeaways From Prof. Venkatraman’s Breakfast Briefing On Digital Disruption & Strategy

Savannah Group, in partnership with PA Consulting Group, recently hosted a breakfast briefing on digital disruption and strategy, welcoming CEOs, CFOs, CIOs, HRDs and their senior colleagues to our venue in London, overlooking the Thames. The highlight of the event was a presentation given by Professor Venkat Venkatraman of Boston University Questrom School of Business, one of the world’s leading researchers and commentators on digital transformation.

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